Pixwell Documentation

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Pixwell Knowledge Base

Frequently asked Questions

Got a Questions? We're here to answers!

Missing the "style.css" stylesheet error?

A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet”

Please make sure you are uploading only the installable theme. Unzip the package and find "pixwell.zip" to install.

What is Item Support?

Updates to ensure the item works as described and is protected against major security concerns. Technical questions about the item's built-in features, functionality

Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

How to contact our support?

We provide the support directly through Envato email support system. We answer all questions within 24 hours.

If the documentation doesn't help you solve issues. Feel free to contact us through the Support tab of the item.

Get Professional Customization Service?

If you want to order customization service, feel free to submit a ticket to Request Paid customization, We will get back to you soon.

For more information, check our OFFERS.

Still no luck? We can help!

Contact us and we’ll get back to you as soon as possible.